A NEW STAR IN THE MEXICAN MARKET REPRESENTS ROBIT
Peñasquito Mine, located in the State of Zacatecas in Central Mexico, is the second-largest silver mine in the world and also a major producer of gold, lead, and zinc. The giant has been successfully served by a fresh partnership between a new dynamic distributor and Robit.
The scale of operation at Peñasquito is so massive that it’s more like a small city than just an open-pit mine, with its own airport, a 1,900-bed camp with full dining, laundry and recreational facilities, and even a radio station. Opened in 2010, it currently produces some 31 million ounces, or almost 900 tons, of silver per year.
Mining is a thriving industry in Mexico, with several distributors competing over their share of the drilling consumable market. Peñasquito Mine is owned by Newmont, the world’s largest gold mining corporation. This did not stop Marlous Supplies and Services, a newcomer in the field, from landing a distribution deal for Robit DTH tools with Newmont.
Marlous was founded in the spring of 2020 by Martín Ocaño, who has an accomplished track record in the business.
“I have dedicated 24 years to the commercialization of products and services, in mining and public and private companies. For years I had been working on the idea of forming a company dedicated to supplying different products to the mining industry”, Martín says.
“Our key strength against the competition is that we focus completely on giving good attention and service to our clients, always covering their needs, interests and concerns, including after-sales. This has distinguished us and helped us enter and gain ground in the toughly competed mining market.”
In the search for a reliable supplier for drilling tools in their portfolio, Marlous decided the best option was Robit, given their experience and product quality. In the case of Newmont Peñasquito, Marlous was in the right place at the right time.
“Newmont’s main supplier of drilling tools was failing to deliver products in time. We had a similar product available, so we were able to help them out, and from then on we were allowed to start serious testing”, Martín recalls.
Currently, Marlous is supplying a major part of the DTH drilling tools used at Peñasquito. These include Robit D88 and WH4 hammers as well as QL80 and TD40 drill bits.
A key factor in their success at Peñasquito has been the technical personnel working on-site in close cooperation with the Newmont staff. This includes monthly meetings where the results of the previous month are analyzed and points of improvement can be identified.
“We are always open to feedback and encourage our customers to comment on any detail, anomaly or possible improvement. They appreciate it when their comments and observations are taken into account and implemented as soon as possible”, says Martín.
Still a young and small company, Marlous has already established a firm foothold in the Mexican mining sector. Growing steadily, the company is building on a balanced synergy between the quality of products and impeccable customer service.
Picture: The Marlous team, from left; Martín Tapia, Erik Coronado, Guadalupe Rivera, Ignacio Beltran, Carlos Tapia, Rodrigo Aravena. Martín Ocaño, Narciso Beltrán and Miguel Beltrán were out on business.